From cotton candy dreams to automated success stories - we're here to make it happen. Get expert guidance, custom solutions, and 24/7 support for your vending machine business.
We're here to help you with any questions about our products and services. Reach out to us through any of the following channels.
2nd Floor, No. 88, Shale Street, Fuhua East Road, Shiqiao, Panyu District, Guangzhou.
Wider Matrix (Guangzhou) Technology Co., Ltd.
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Fill out the form below and our team will get back to you within 24 hours. Let us know how we can help bring your automation vision to life.
Find quick answers to the most commonly asked questions about our products and services.
We specialize in intelligent vending machines including cotton candy machines, ice cream robots, popcorn machines, and custom automation solutions. All our equipment features advanced robotics technology and user-friendly interfaces.
We provide comprehensive after-sales support including installation guidance, training materials, technical support, and maintenance services. Our support team is available 24/7 to assist you.
Lead times vary depending on the product and customization requirements. Standard products typically ship within 2-4 weeks, while custom solutions may take 6-12 weeks. We'll provide accurate timelines when you place your order.
Yes, we ship to over 130 countries worldwide. Our products are carefully packaged and we work with reliable shipping partners to ensure safe delivery. Shipping costs and delivery times vary by location.
Absolutely! We offer custom solutions tailored to your specific requirements. Our engineering team can modify existing products or develop entirely new solutions based on your business needs.
All our equipment comes with a comprehensive 2-year warranty covering parts and labor. We also offer extended warranty options and maintenance packages to ensure your investment is protected long-term.
Fast worldwide shipping with tracking. Most orders ship within 2-4 business days.
Complete installation support with video guides and remote assistance available.
Marketing support and business consultation to maximize your vending success.
