Privacy Policy
Your Privacy Matters to Us
We are committed to protecting your personal information and your right to privacy
Last Updated: March 19, 2026
This Privacy Policy explains how Wider Matrix (Guangzhou) Technology Co., Ltd. and its affiliates (collectively, "we," "us," "our," or "Company") collect, use, disclose, and otherwise process your personal information in connection with our websites, mobile applications, and other online services that link to this Privacy Policy (collectively, the "Services"), as well as offline services and interactions.
1
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, profile information
- Payment Information: Credit card details, billing address (processed securely)
- Communication Data: Messages, inquiries, feedback, and support requests
- Business Information: Company name, business type, location preferences
Information Collected Automatically
When you interact with our Services, we automatically collect:
- Device Information: Device type, operating system, browser type
- Usage Data: Pages visited, time spent, clicks, search queries
- Location Data: IP address, approximate geographic location
- Cookies & Tracking: Cookies, pixels, and similar tracking technologies
- Performance Data: Error logs, system performance metrics
Information from Third Parties
We may receive information about you from:
- Business partners and service providers
- Payment processors and financial institutions
- Social media platforms (if you connect your account)
- Public databases and data brokers
- Other users who provide your information
2
How We Use Your Information
We use the information we collect for various purposes:
Service Delivery
Processing orders, managing accounts, and providing customer support
Communications
Sending transactional emails, newsletters, and promotional content
Analytics
Understanding user behavior and improving our Services
Security
Detecting fraud, preventing abuse, and protecting our platform
Legal Compliance
Meeting legal obligations and enforcing our agreements
Marketing
Creating personalized marketing campaigns and offers
3
How We Share Your Information
We May Share Your Information With:
- Service Providers: Payment processors, hosting providers, analytics services
- Business Partners: Co-marketing partners, affiliate networks
- Legal Requirements: Law enforcement, government agencies when required by law
- Business Transfers: In case of merger, acquisition, or asset sale
- With Your Consent: Any other third parties with your explicit permission
We Do NOT Share:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
4
Your Privacy Rights
Depending on your location, you may have the following rights:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Correct inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal information under certain circumstances
Right to Restrict Processing
Limit how we use your personal information
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Opt-Out
Unsubscribe from marketing communications
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days or as required by applicable law.
5
Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL/TLS encryption for data in transit
Access Controls
Restricted access to personal information
Firewalls
Advanced firewall protection
Monitoring
Continuous security monitoring
Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your data at any time, subject to legal requirements.
6
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
📍 Mailing Address
Wider Matrix (Guangzhou) Technology Co., Ltd.
2nd Floor, No. 88, Shale Street
Fuhua East Road, Shiqiao
Panyu District, Guangzhou
China
🌐 Website
Additional Information
Cookies and Tracking Technologies
Our Services use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Services.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Services, you consent to such transfers.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.